![]() Once you've booted into Safe Mode, let me know how you went and we'll go from there.įinally, you really should have a backup of your data. To exit Safe Mode just restart your Mac as normal.could you boot your Mac okay, is the issue still present, etc) Let go of the Shift key when you see the login window (NOTE: If you have FileVault enabled you may need to log in twice).I've noticed that if I let my computer go into sleep mode that the drive stops spinning. The backup just finished and when I went to go eject the drive I couldn't find an option to do so. Immediately press the Shift key and keep it down I just bought a 1TB WD Passport in order to start backing up everything on my laptop.If restarting your Mac and trying a different port makes no difference, can you restart your Mac in Safe Mode and let us know how that goes?įollow these steps boot your Mac into Safe Mode: Shutdown your Mac and try connecting the drive to another port. Help in this matter is immensely appreciated.Īt the risk of stating the obvious (as you didn't say you've tried this), have you fully shutdown your Mac and then rebooted to see if the drive appears and functions okay then? Running that are preventing the drive from ejecting? Should I attempt a "Force Eject", and if I do, do I risk.Why does the drive not display the files or folders it should?.How do I confirm the files are still on the drive?.Right now I'm seeking guidance because this footage is essential and cannot be lost. Opened WD Drive Utilities and Clicked "Run Drive Status Check" and "Run Quick Drive Test" with No Effect, Results, or Message.Logged Out of my MacOS User Account & Attempted to Eject the Drive.Closed All Open Applications & Attempted to Eject the Drive.Confirmed Storage is Used in Disk Utility.This indicates the files are on the drive but not visible. Although the product can be used on the non-Windows operating system by reformatting, some users have reported that Macs reformatting process can be tiring as the WD Disc utility can often crash without warning. The SuperSpeed cable is especially well-received. If I view the drive in Disk Utility it shows 318.15 GBs used and 1.68 TB free. Most users are satisfied with the transfer speed and low noise. There is valuable footage on this drive I cannot lose. The disk "My Passport" wasn't ejected because one or more programs may be using it. If I attempt to eject the drive I get this message: When I view it in Finder non of the hundreds of gigs of footage display. It has never been plugged in to any other Mac or PC. #WD MY PASSPORT FOR MAC WILL NOT EJECT MAC OS#It is currently a Mac OS Extended (Journaled) partition. When I first purchased the drive I formatted it for MacOS using Disk Utility. I've had no problem transferring and opening files on the hard drive until now. ![]() I'm using it to store large amounts of video footage. The drive is a brand new WD My Passport 25E1 Media 2TB External Hard Drive. I cannot see the files or folders on this external hard drive and I am unable to eject the drive.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |